I had a problem with my dog peeing in my bedroom. Chem Dry was able to locate the problem areas (even the ones I couldn\'t see) with special lighting & applied treatment that would soak into the pad of the carpet & elminate odors while cleaning the surface. My technician (Dorain) was extremely personable & made me feel comfortable with him in my home. Would definitely call for services again as needed!

Chem-Dry provides good service and management personnel possess excellent customer service skills. The agency is accommodating. I very recently had an instance whereby I needed service very soon, and was pleasantly surprised to have been able to obtain service the day that I called in with the problem. On one occasion, the technician did not do a good job; however, I did not advise management of ... Read More

Chem-Dry provides good service and management personnel possess excellent customer service skills. The agency is accommodating. I very recently had an instance whereby I needed service very soon, and was pleasantly surprised to have been able to obtain service the day that I called in with the problem.

On one occasion, the technician did not do a good job; however, I did not advise management of my disatisfaction. The next time that I talked with them, I was advised to always let them know how they are doing, and if I am not pleased, they will make every effort to do the job to my satisfaction.