I had a problem with my dog peeing in my bedroom. Chem Dry was able to locate the problem areas (even the ones I couldn\'t see) with special lighting & applied treatment that would soak into the pad of the carpet & elminate odors while cleaning the surface. My technician (Dorain) was extremely personable & made me feel comfortable with him in my home. Would definitely call for services again as needed!
10th January 2016 1:45pm
Kim (Nashville) says...
Prompt and Efficient!
7th January 2016 6:13pm
Susan says...
Good cleaning. Brian was friendly and thorough. Price was definitely higher than I expected; otherwise I would have rated very good.
5th January 2016 7:32pm
Tami (Murfreesboro) says...
The job was done very well and he was kind and courteous. I would use Chem Dry again .?
31st December 2015 10:49am
Sarah Chavis (Antioch) says...
Services were very good but I was disappointed because there was.one area that could not be cleaned. This was because of the price. The carpet is old and I didn't want to put a lot of money in it. So, this was not the technicians fault.
24th December 2015 7:01am
Katherine M. (Smyrna) says...
Dorian was great and was so polite. He was vertu thorough and talked me through what he was going to do.
23rd December 2015 1:45pm
Darrell Bruff (Smyrna Tn) says...
Great work. Great personality. Cared about our home and made sure we were happy
23rd December 2015 11:15am
Marie (Nashville) says...
I liked the email that was send before the technician came which included his picture so I would know who to look for. He called 45 minutes before he was to arrive and came exactly when he said that he would. He explained to me exactly what he would be doing and the chemicals that would be used. It only took 2 hours to dry completely. While the price seemed a little high, I would definitely ... Read More
I liked the email that was send before the technician came which included his picture so I would know who to look for. He called 45 minutes before he was to arrive and came exactly when he said that he would. He explained to me exactly what he would be doing and the chemicals that would be used. It only took 2 hours to dry completely. While the price seemed a little high, I would definitely recommend them.
22nd December 2015 1:01am
Marion T (Nashville) says...
Chem-Dry provides good service and management personnel possess excellent customer service skills. The agency is accommodating. I very recently had an instance whereby I needed service very soon, and was pleasantly surprised to have been able to obtain service the day that I called in with the problem. On one occasion, the technician did not do a good job; however, I did not advise management of ... Read More
Chem-Dry provides good service and management personnel possess excellent customer service skills. The agency is accommodating. I very recently had an instance whereby I needed service very soon, and was pleasantly surprised to have been able to obtain service the day that I called in with the problem. On one occasion, the technician did not do a good job; however, I did not advise management of my disatisfaction. The next time that I talked with them, I was advised to always let them know how they are doing, and if I am not pleased, they will make every effort to do the job to my satisfaction.
17th December 2015 4:51pm
Kelly Swartz (FRANKLIN) says...
very polite and considerate. Worked hard to do a good job.
17th December 2015 2:49pm
Mike E (Smyrna) says...
Brian did an excellent job. He was polite, friendly and courteous. Will call on Chem-Dry again for future service.
17th December 2015 11:44am
kris stewart (nashville) says...
outstanding young man... great personality and knew his business taking care and cleaning our carpet.
17th December 2015 10:53am
Jan (Nashville) says...
Dorain was great. Having a stranger come to your home is always a bit uncomfortable, but his friendly demeanor and professional work ethic were perfect and our carpets look and smell amazing.
16th December 2015 11:16am
Nancy says...
James has been here several times and is always friendly, trustworthy, professional and brings our carpet back to life!
16th December 2015 10:58am
Pina Lake (Nashville) says...
Dorain did a fantastic job. Thanks so much!!
14th December 2015 3:41pm
Paige Kisber (Nashville) says...
Dorain did a great job!
14th December 2015 3:38pm
Tracey (Nashville TN) says...
James was prompt and courteous! He explained every step of the process and made my carpets and sofa beautiful again! With two dogs and two growing boys, it was not an easy task. I would recommend James and ChemDry to anyone!
12th December 2015 5:43pm
Gloria M. (Murfreesboro) says...
My carpet looks clean. He got up spots I could not. He shared helpful information on how keep the carpet clean.
11th December 2015 4:16pm
Bob and Susan McDonald (Old Hickory) says...
The company was very responsive in scheduling our visit. Brian did a terrific job! very thorough, polite, professional and knowledgeable.
9th December 2015 2:16pm
Jennie Clements (Brentwood) says...
He was professional in every way and even called when he thought he was going to be a few minutes late because of traffic but he wasn't